Cookies Policy
This Cookies Policy explains how Big Candy Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any other applicable website terms. This policy is intended to provide clear information for players in Australia about what cookies are, why they may be used and how you can manage them.
Big Candy Casino operates under a licence issued by the Curaçao Gaming Authority. All transactions are protected with industry-standard encryption, and game outcomes are verified by eCOGRA.
1. What are cookies?
Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies may be stored for the duration of your browsing session or remain on your device for a longer period, depending on their purpose and settings.
We may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to include these technologies where appropriate. These technologies may collect information about your device, browser, general location, interactions with our website and the pages or features you use.
Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be combined with information you provide to us or information collected during your use of our services. Where this occurs, that information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.
2. How Big Candy Casino uses cookies
Big Candy Casino may use cookies for a range of operational, security, analytical and service-related purposes. The cookies used on our website may vary over time as our services, technology and legal obligations change. Some cookies may be placed by us, while others may be placed by service providers that support the website or provide functionality on our behalf.
Essential cookies
Essential cookies help the website function and cannot normally be switched off through our cookie settings. They may be used to maintain a secure session, remember your selections, support account access, process requests, protect against fraudulent activity and help ensure that pages and features load correctly. Without these cookies, some parts of the website may not operate properly.
Performance and analytics cookies
Performance and analytics cookies help us understand how visitors use the website. They may show which pages are visited, how long users spend on those pages, whether a page loads correctly and whether visitors experience errors. This information is generally used in aggregated or statistical form to improve website performance, navigation, content and reliability.
Functionality cookies
Functionality cookies allow the website to remember choices and preferences, such as language, region, display settings or other selections made during a visit. They may make the website easier to use and help provide a more consistent experience. If you disable these cookies, some preferences may not be remembered.
Security and compliance cookies
Security and compliance cookies may help us detect unusual activity, prevent misuse, support identity and age-related checks where required, protect accounts and maintain the integrity of our services. They may also assist with meeting legal, regulatory and responsible gambling obligations. These cookies are not intended to replace the checks and controls that may otherwise apply to an account.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help us understand visits from promotional channels, measure the effectiveness of communications and present information that may be more relevant to your interests. We do not rely on cookies to override your responsible gambling choices, account restrictions, self-exclusion arrangements or other controls. Marketing activity may be limited or unavailable depending on your settings, location, account status and applicable law.
3. Third-party cookies and services
Some website features may be supplied by third parties. These providers may use cookies or similar technologies to deliver their service, maintain security, measure performance or support functionality. Examples may include website hosting, fraud prevention, analytics, customer support, payment-related features and communications technology. Third-party providers may process information in accordance with their own privacy notices and contractual arrangements.
We aim to use third-party services appropriately and to require providers to handle information in a manner consistent with applicable obligations. However, third-party websites, applications and services are not controlled by this policy. You should review the relevant provider's privacy and cookie information if you want to understand how that provider uses data.
Cookies may also be used to help us identify traffic sources, understand how visitors reach the website and detect activity that could compromise the security or fairness of our services. Information collected for these purposes may be shared with service providers or authorities where reasonably necessary, legally required or permitted.
4. Managing and disabling cookies
You can manage cookies in several ways. If a cookie preference tool is available on the website, you may use it to accept or refuse categories of cookies that are not essential. You can also change your browser settings to block, delete or restrict cookies. Most browsers provide information about how to control cookies through their help or settings menus.
- Accept cookies, which allows the website and its features to operate with the settings described in this policy.
- Refuse or restrict non-essential cookies through the available consent controls.
- Delete existing cookies from your device using your browser settings.
- Set your browser to notify you when a website attempts to place a cookie.
- Use device or operating system settings to manage certain tracking technologies.
Disabling or deleting cookies may affect your experience. Essential functions may not work correctly, preferences may not be saved, pages may need to be configured again and some account or security features may become unavailable. Changing browser settings on one device may not change settings on another device. If you use more than one browser, you may need to update the settings in each browser.
Cookie controls do not necessarily remove information that has already been collected or stored by us or a third party. Requests about personal information should be made in accordance with our Privacy Policy. You may also be able to control some advertising preferences through settings provided by your browser, device or relevant third-party service.
5. Updates, privacy and contact information
We may update this Cookies Policy from time to time to reflect changes to our website, technology, service providers, legal requirements or the way cookies are used. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should check this page periodically so that you remain aware of the current position.
This policy does not explain every type of information that Big Candy Casino may collect or every way that information may be used. Our Privacy Policy contains further information about collection, use, disclosure, storage, security, access and correction of personal information. If there is an inconsistency between this Cookies Policy and the Privacy Policy, the relevant terms of the Privacy Policy may apply to personal information matters.
If you have a question, concern or request about cookies, privacy or the handling of your information, please use the contact or support options made available on the Big Candy Casino website. Do not include sensitive account, payment or identity information in a public message. We may need to verify your identity before responding to a privacy request or changing information connected with an account.
By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used as described in this policy, subject to your available choices and applicable law. Essential cookies may continue to operate where they are required for security, functionality, account access, service delivery or compliance.